FTC refund program · Open
FTC Vitagene Refunds
The FTC is sending PayPal payments to people who bought DNA test kits or health reports from Vitagene and did not cash the check the FTC mailed earlier; the first round, in September 2024, returned more than $24,900, and the page gives no count or dollar total for this round. Accept a PayPal payment within 30 days. The page does not state a date range for eligible purchases, so call the refund administrator on 1-888-427-9238 to check whether you may be eligible. The FTC will not ask you to pay money to receive a refund.
There is no claim form for this one. The administrator pays consumers it has already identified, so the useful step is to make sure they can reach you — not to file anything. Anyone offering to file it for you, for a fee, is selling you nothing.
Facts from the official materials
- Status
- Open
- Type
- FTC refund program
- Category
- Health care
- Defendant / company
- Vitagene
- Administrator
- Simpluris / FTC
- Claim deadline
- See official notice
- States
- See official notice (often nationwide)
- Proof
- No claim to file — payments are sent automatically
- Possible amount
- Varies — paid automatically, no claim form
- Source confidence
- high
- Last verified
- August 29, 2026
Many FTC programs send refunds automatically. Amounts vary. Confirm the current status on the official FTC page.
Eligibility questions
These questions help you decide whether to read the official notice. They are not a legal determination.
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