Money Owed To Me

FTC refund program · Open

FTC Vitagene Refunds

The FTC is sending PayPal payments to people who bought DNA test kits or health reports from Vitagene and did not cash the check the FTC mailed earlier; the first round, in September 2024, returned more than $24,900, and the page gives no count or dollar total for this round. Accept a PayPal payment within 30 days. The page does not state a date range for eligible purchases, so call the refund administrator on 1-888-427-9238 to check whether you may be eligible. The FTC will not ask you to pay money to receive a refund.

There is no claim form for this one. The administrator pays consumers it has already identified, so the useful step is to make sure they can reach you — not to file anything. Anyone offering to file it for you, for a fee, is selling you nothing.

Facts from the official materials

Status
Open
Type
FTC refund program
Category
Health care
Defendant / company
Vitagene
Administrator
Simpluris / FTC
Claim deadline
See official notice
States
See official notice (often nationwide)
Proof
No claim to file — payments are sent automatically
Possible amount
Varies — paid automatically, no claim form
Source confidence
high
Last verified
August 29, 2026

Many FTC programs send refunds automatically. Amounts vary. Confirm the current status on the official FTC page.

Eligibility questions

These questions help you decide whether to read the official notice. They are not a legal determination.

Were you a customer of Vitagene during the class period on the official FTC page?
Did you pay money to this company for the product or service described?
Does the official FTC page currently ask consumers to file a claim, rather than only describing automatic payments?

Many FTC refunds are sent automatically. File a claim only if the official page asks you to.

Did you live in the United States during the relevant period?

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