Tenet Healthcare website tracking settlement (Doe v. AMISUB (SFH))

Who may be eligible

If you used a Tenet Healthcare hospital website or its patient portal between January 1, 2017 and September 18, 2023, you may be eligible for a flat $16.00 cash payment and two years of CyEx Privacy Shield Pro. The case says Tenet let third-party tracking pixels on those pages pass visitor information to other companies; Tenet denies it. No receipts are needed for the cash payment, but the online form opens only with the LoginID and PIN from the postcard the administrator mailed. Claims close March 15, 2027, filing on the official site is free, and only the administrator decides who is paid.

The eligibility period on the official materials is January 1, 2017 – September 18, 2023. The notice states no state limit, so it is usually nationwide. Covered: Tenet Healthcare hospital websites, Tenet Healthcare patient portal.

Only the official administrator or agency decides who is eligible. Read the official notice before filing, and file only if you believe you meet its criteria.

How much it may pay

About $16. Every figure here is an estimate from public materials, not a guarantee: many settlements pay pro rata or only after a claims review, so final amounts commonly land well below the advertised maximum.

The notice sets a flat $16.00 cash payment for each class member who files a valid claim, and says no proof or explanation is needed for it. Everyone in the class is also offered two years of CyEx Privacy Shield Pro, activated with a code mailed on a postcard. The online claim form opens only with the LoginID and PIN from that mailing, so keep it. The notice states no total settlement fund. Amounts are estimates, not guarantees, and the administrator decides each claim.

The notice states no total settlement fund. Class counsel will ask the court to approve $8,500,000 for attorneys' fees and litigation costs, and a $3,500 service award for each of the 28 class representatives, all paid by Tenet.

What the deadline is

The claim deadline is March 15, 2027.

The deadline to opt out or object is December 21, 2026.

The court's fairness hearing is set for January 14, 2027; payments do not go out until the settlement is finally approved and any appeals are resolved.

The FAQ says payments are distributed only if the court grants final approval and after any appeals are resolved, and gives no expected date.

What proof is needed

Notice ID / PIN from the official letter or email may be required.

The official claim form states exactly what it accepts; gather it before you start.

How to file for free

Open the official claim page on this page, run by Simpluris (Tenet Healthcare Pixel Settlement), read the criteria, and file there if you believe you meet them. Filing is free: official claims never carry a fee, and this site never files on anyone's behalf.

Never give a Social Security number, bank login or card number to a site that is not the official administrator or agency page.

Why this case happened

A patient sued AMISUB (SFH), Inc., which trades as Saint Francis Hospital-Memphis, over Tenet Healthcare's use of third-party tracking pixels on its websites and patient portal. The complaint alleges those tools passed information about visitors to third parties in a way that breached privacy laws. Tenet denies doing anything wrong and the court has not ruled on the merits; the notice describes the case as resolved by agreement rather than by any finding.