CFPB consumer payment · Open
BrightSpeed Solutions tech-support payment CFPB redress
BrightSpeed Solutions processed card payments for companies the CFPB says were running technical-support scams, which the Bureau treated as unfair and deceptive conduct under the Telemarketing Sales Rule. Payments to affected consumers started in July 2024 and the CFPB lists the distribution as ongoing. If you paid one of those tech-support operations you may be eligible; there is nothing to submit, because the administrator works from the records already identified in the case. Any amount is an estimate rather than a promise, and contacting the official administrator is free.
There is no claim form for this one. The administrator pays consumers it has already identified, so the useful step is to make sure they can reach you — not to file anything. Anyone offering to file it for you, for a fee, is selling you nothing.
Facts from the official materials
- Status
- Open
- Type
- CFPB consumer payment
- Category
- Consumer products
- Defendant / company
- BrightSpeed Solutions, Inc. and Kevin Howard
- Administrator
- Epiq Systems (CFPB third-party administrator)
- Claim deadline
- See official notice
- States
- See official notice (often nationwide)
- Proof
- No claim to file — payments are sent automatically
- Possible amount
- Varies — paid automatically, no claim form
- Source confidence
- high
- Last verified
- September 6, 2026
Covered products and services
- Technical support services
CFPB v. BrightSpeed Solutions, Inc., and Kevin Howard
Payments are worked out by the administrator from the transaction records in the case, so what any one person receives is an estimate rather than a fixed amount. Nothing needs to be submitted and nothing is charged.
Eligibility questions
These questions help you decide whether to read the official notice. They are not a legal determination.
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