Bank of America denied debit card and ATM dispute settlement

Who may be eligible

Bank of America agreed to a $2,000,000 settlement of claims that it broke the Electronic Fund Transfer Act when it denied accountholders' reports of unauthorized debit card or ATM transactions. If Bank of America denied a dispute of yours over an unauthorized debit card or ATM transaction between May 6, 2023 and July 14, 2026, you may be eligible to claim an equal share of what is left of the fund after fees and costs. The online claim form opens with the Unique ID printed on the postcard or email notice the administrator sent, and a paper form can be requested by phone. Claims close on December 11, 2026, and filing on the official settlement site is free.

The eligibility period on the official materials is May 6, 2023 – July 14, 2026. The notice states no state limit, so it is usually nationwide. Covered: Bank of America debit card, Bank of America ATM.

Only the official administrator or agency decides who is eligible. Read the official notice before filing, and file only if you believe you meet its criteria.

How much it may pay

Equal share of a $2M fund. Every figure here is an estimate from public materials, not a guarantee: many settlements pay pro rata or only after a claims review, so final amounts commonly land well below the advertised maximum.

The $2,000,000 fund is divided equally among valid claims after notice and administration costs, court-approved attorneys' fees of up to one third, and a $5,000 service award. The per-person figure therefore depends on how many people file and is an estimate rather than a fixed amount. The online form opens with the Unique ID printed on the postcard or email notice; the administrator will post a paper form to anyone who calls 1-888-274-4284 for one.

Bank of America is paying $2,000,000. The notice says class counsel will ask for attorneys' fees of up to one third of the fund plus litigation costs, and a $5,000 service award for the class representative, and that notice and administration costs come out of the same fund. The fee application was due to be posted on the settlement website by November 9, 2026.

The administrator pays approved claims by Check, Account credit.

What the deadline is

The claim deadline is December 11, 2026.

The deadline to opt out or object is November 30, 2026.

The notice says no settlement benefits are paid unless the court approves the settlement, and the final approval hearing had no date set when the notice was published.

What proof is needed

Notice ID / PIN from the official letter or email may be required.

The official claim form states exactly what it accepts; gather it before you start.

How to file for free

Open the official claim page on this page, run by Angeion Group (EFTA Banking Settlement Administrator), read the criteria, and file there if you believe you meet them. Filing is free: official claims never carry a fee, and this site never files on anyone's behalf.

Never give a Social Security number, bank login or card number to a site that is not the official administrator or agency page.

Why this case happened

The case claims Bank of America broke the Electronic Fund Transfer Act by turning down accountholders' reports of unauthorized electronic fund transfers on debit cards and at ATMs, by not explaining those denials in enough detail, and by not handing over the documents it relied on when an accountholder asked for them. Bank of America denies doing anything wrong and says it settled to avoid the cost and uncertainty of carrying on. The notice says the settlement releases only claims for statutory damages, and that claims for actual losses are not released.