HungryPanda New York City restaurant fee restitution

Who may be eligible

New York City's Department of Consumer and Worker Protection settled with the food delivery app HungryPanda for more than $875,000 in April 2026, of which more than $580,000 is restitution for more than 380 city restaurants the department says were charged fees above the city's legal cap. There is no claim form: the city says an outside administrator, Analytics Consulting LLC, contacts eligible restaurants directly, and it gives HungryPandaSettlement@dcwp.nyc.gov for questions. If you run a New York City restaurant that used HungryPanda you may be eligible, and the city's restitution program is free — nobody should ask you to pay to receive it.

It is limited to New York. Covered: HungryPanda food delivery app.

Only the official administrator or agency decides who is paid, and its own page is the authority on who is covered.

How much it may pay

Share of a $580,000 fund, by what you paid. Every figure here is an estimate from public materials, not a guarantee: many settlements pay pro rata or only after a claims review, so final amounts commonly land well below the advertised maximum.

More than $580,000 in restitution is shared among more than 380 restaurants, so an individual restaurant's share depends on what it was overcharged and no per-restaurant figure is published. The remaining $294,000 of the settlement is civil penalties and fees paid to the city, not money that reaches a restaurant. Any amount here is an estimate drawn from the city's own announcement.

What the deadline is

There is no claim deadline because there is nothing to file. The official page says when payments go out and how long a check or digital payment stays valid once sent.

What proof is needed

No claim to file — payments are sent automatically.

The administrator pays consumers it has already identified, so the useful step is to make sure it can reach you, not to file anything. Anyone offering to file this for you, for a fee, is selling you nothing.

How to file for free

There is no claim form. The official program page, run by NYC Department of Consumer and Worker Protection (refunds distributed by Analytics Consulting LLC), explains who is being paid and how to reach the administrator if a payment is expected and has not arrived.

Never give a Social Security number, bank login or card number to a site that is not the official administrator or agency page.

Why this case happened

New York City caps the fees a third-party food delivery service may charge a restaurant. The Department of Consumer and Worker Protection announced on April 8, 2026 that it had settled with the delivery app HungryPanda for more than $875,000 — the first time it had enforced that law against a delivery app. The department said HungryPanda bundled several fees into one line item, relabeled fees, and recorded illegal overcharges as promotion deductions, and that immigrant-owned restaurants were charged thousands of dollars in fees the law does not allow. Under the settlement the company also has to disclose its fees clearly, adopt compliance policies and training, and certify compliance to the city each year.