FTC refund program · Open
FTC Vivint Smart Home Settlement
The FTC is sending 470 checks totaling nearly $500,000 to people whose credit reports were misused by home security company Vivint Smart Home, which ended up with accounts in the names of people who never signed up. You may be eligible if you did not sign up for Vivint's security and monitoring services but had a Vivint account opened in your name between 2016 and 2019; checks went to people who filed a valid claim before the deadline, and the FTC says you can call to ask about applying now. Cash the check within 90 days, and reach the administrator at 1-833-472-1996 or admin@vivintrefund.com. The FTC will not ask you to pay money to receive a refund.
There is no claim form for this one. The administrator pays consumers it has already identified, so the useful step is to make sure they can reach you — not to file anything. Anyone offering to file it for you, for a fee, is selling you nothing.
Facts from the official materials
- Status
- Open
- Type
- FTC refund program
- Category
- Housing
- Defendant / company
- Vivint Smart Home
- Administrator
- Rust Consulting, Inc. / FTC
- Claim deadline
- See official notice
- Eligibility period
- January 1, 2016 – December 31, 2019
- States
- See official notice (often nationwide)
- Proof
- No claim to file — payments are sent automatically
- Possible amount
- Varies — paid automatically, no claim form
- Source confidence
- high
- Last verified
- August 29, 2026
Many FTC programs send refunds automatically. Amounts vary. Confirm the current status on the official FTC page.
Eligibility questions
These questions help you decide whether to read the official notice. They are not a legal determination.
Track this record
Read next
Related records
Records that share a company, category, or subject with this one. Each is still open, and filing on the official site is free.
Want to compare more than this one record? Answer the eligibility quiz.