CFPB consumer payment · Open
Monster Loans advance-fee CFPB redress
The CFPB's case covered Monster Loans, which it says obtained credit-report data on millions of student-loan borrowers under a false pretext, and five debt-relief companies that then charged those borrowers illegal upfront fees. Checks to more than 23,000 people began in December 2022 and the CFPB lists the distribution as ongoing. If you paid an advance fee to Docu Prep Center, Certified Doc Prep Services, Assure Direct Services, Direct Document Solutions or Secure Preparation Services, you may be eligible, and no claim form exists to file. Amounts are estimates set by the administrator, and reaching it costs nothing.
There is no claim form for this one. The administrator pays consumers it has already identified, so the useful step is to make sure they can reach you — not to file anything. Anyone offering to file it for you, for a fee, is selling you nothing.
Facts from the official materials
- Status
- Open
- Type
- CFPB consumer payment
- Category
- Education
- Defendant / company
- Chou Team Realty, LLC d/b/a Monster Loans
- Administrator
- Epiq Systems (CFPB third-party administrator)
- Claim deadline
- See official notice
- States
- See official notice (often nationwide)
- Proof
- No claim to file — payments are sent automatically
- Possible amount
- Varies — paid automatically, no claim form
- Source confidence
- high
- Last verified
- September 6, 2026
Covered products and services
- Docu Prep Center
- Certified Doc Prep Services
- Assure Direct Services
- Direct Document Solutions
- Secure Preparation Services
CFPB v. Monster Loans and Associated Student Loan Companies
The CFPB says checks went to more than 23,000 people charged advance fees by the five associated debt-relief companies. Individual amounts are set by the administrator from fee records and are estimates, not guarantees. There is no form to file and no cost.
Eligibility questions
These questions help you decide whether to read the official notice. They are not a legal determination.
Track this record
Read next
Related records
Records that share a company, category, or subject with this one. Each is still open, and filing on the official site is free.
Want to compare more than this one record? Answer the eligibility quiz.