CFPB consumer payment · Open
FirstCash pawn loan redress for servicemembers
A CFPB lawsuit against the pawn lender FirstCash ended in a court order on July 11, 2025 requiring the company to pay back active-duty servicemembers and their dependents who were charged more than the Military Lending Act's 36% annual rate cap on pawn loans made from October 3, 2016 onwards. FirstCash had to set aside $5 million for that redress and to add more as the amount owed is worked out, and it separately paid a $4 million penalty that does not reach borrowers. There is no open claim window: the administrator mails a redress notice and asks for a payment election form back within 30 days, so if you believe you were affected the official page is where to check and to confirm the administrator can reach you. Taking part costs nothing.
When the money moves
What the official materials say about the payment schedule for this settlement, and what the administrator has published since. Every figure below is linked to the page it was read from.
Expected
No distribution date is published. The administrator mails a redress notice and pays after the payment election form comes back, so timing depends on when your notice is sent.
Read off the official notice, in its own words. These dates slip — an appeal can move a distribution by a year or more — so treat it as the administrator's plan rather than a schedule.
Source: the official notice ↗
Facts from the official materials
- Status
- Open
- Type
- CFPB consumer payment
- Category
- Banking and finance
- Defendant / company
- FirstCash, Inc.
- Administrator
- Simpluris, Inc. (FirstCash Settlement Administrator), under a CFPB court order
- Claim deadline
- See official notice
- Eligibility period
- From October 3, 2016
- States
- See official notice (often nationwide)
- Proof
- Notice ID / PIN from the official letter or email may be required
- Possible amount
- Share of a $5M fund, by what you paid
- Source confidence
- high
- Last verified
- October 14, 2026
Covered products and services
- FirstCash pawn loans
- Cash America pawn loans
Consumer Financial Protection Bureau v. FirstCash, Inc., Cash America West, Inc., et al. · 4:21-cv-01251-P · U.S. District Court, Northern District of Texas, Fort Worth Division
Redress is sized by what each borrower was unlawfully charged, so there is no flat figure. The July 11, 2025 order required FirstCash to set aside $5 million to start with and to deposit more as the amount owed is calculated, so the total may end up higher. The separate $4 million penalty goes to the CFPB's victims relief fund, not to borrowers. The payment election form is tied to a redress notice sent in the mail and due within 30 days of receipt, so anyone who has moved should check the administrator has a current address. Any figure is an estimate rather than a guarantee.
Why this case happened
The CFPB sued FirstCash and nineteen subsidiaries in November 2021, alleging that from October 3, 2016 the pawn lender made loans to active-duty servicemembers and their dependents at annual rates above the Military Lending Act's 36% cap, required arbitration of disputes and left out required disclosures. A stipulated final judgment was entered on July 11, 2025. FirstCash runs more than 1,000 pawn stores in the United States, many of them under the Cash America name.
Eligibility questions
These questions help you decide whether to read the official notice. They are not a legal determination.
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