Neutrogena Skin360 biometric privacy settlement

If you used a Skin360 skin assessment — including Neutrogena Skin360 and NeoStrata Skin360 — while you were in Illinois between December 9, 2019 and May 5, 2023, you may be eligible for a share of a $4.7 million settlement over alleged violations of the Illinois Biometric Information Privacy Act. Valid claims split the fund equally after court-approved fees and costs, so the amount depends on how many people file; the notice gives no estimate and no payment is guaranteed. The claim form asks for no receipts and no notice ID, and the deadline is November 25, 2026. Filing on the official settlement site is free.

Official claim page Official notice

When the money moves

What the official materials say about the payment schedule for this settlement, and what the administrator has published since. Every figure below is linked to the page it was read from.

Expected

The notice says payments follow the Effective Date, which comes after the final approval hearing set for December 17, 2026 and after any appeals are finished, so the timing can move. It also says checks expire 90 days after they are issued and are not reissued.

Read off the official notice, in its own words. These dates slip — an appeal can move a distribution by a year or more — so treat it as the administrator's plan rather than a schedule.

Source: the official notice ↗

Facts from the official materials

Status: Open
Type: Class-action settlement
Category: Privacy
Defendant / company: Johnson & Johnson Consumer Inc.
Administrator: Skin360 BIPA Settlement Administrator (claims hosted at skin360bipasettlement.pnclassaction.com)
Claim deadline: November 25, 2026
Eligibility period: December 9, 2019 – May 5, 2023
States: IL
Proof: No proof mentioned for the basic option
Possible amount: Equal share of a $4.7M fund
Source confidence: high
Last verified: September 24, 2026

Covered services

Neutrogena Skin360
NeoStrata Skin360

Melzer, et al. v. Johnson & Johnson Consumer Inc. · 3:22-cv-03149-MAS-RLS · U.S. District Court, District of New Jersey

Each valid claim takes an equal share of the $4.7 million fund after the court approves fees, expenses and awards, so the per-person figure depends on how many people file. The notice states the amount is unknown at this time and gives no estimate, and nothing here is guaranteed.

Important dates

Claim deadline: November 25, 2026
Opt-out deadline: November 10, 2026
Fairness hearing: December 17, 2026

Eligibility questions

These questions help you decide whether to read the official notice. They are not a legal determination.

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